Returns & Exchanges
At Pulsio, we are dedicated to ensuring your recovery and performance are never compromised. If you are not completely satisfied with your purchase, we offer a 30-day return policy to ensure you find the perfect fit for your fitness journey.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the unused recovery tool in its original packaging, including all attachments and manuals, to ensure the item is protected during transit.
Ship Item Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our warehouse receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing