Frequently Asked Questions
Everything you need to know about your Pulsio gear and orders.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your recovery gear sooner.
What is the warranty on Pulsio recovery devices?
All Pulsio massage guns and recovery tools come with a comprehensive 12-month manufacturer warranty covering any technical defects.
Can I return my product if I am not satisfied?
Yes, we offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
How do I know which massage gun head to use?
Each device comes with a digital user guide explaining the specific benefits of each attachment, from high-impact deep tissue work to gentle muscle relief.
Do you offer international shipping?
Currently, we ship to the UK, Europe, and North America. Shipping costs and delivery times vary depending on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Klarna and Clearpay.